Privacy Policy

The Urbanites Store is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.


1. Information We Collect

We collect the following types of information:

Personal Information:
  • This includes your name, shipping address, billing address, email address, phone number, and payment information when you make a purchase or create an account.
Device Information:
  • Collected automatically when you browse our site, this includes details such as your IP address, browser type, time zone, and how you interact with the website.
Order Information:
  • When you make a purchase, we collect your payment details, items purchased, and shipping information.
Communications Information:
  • Any information you provide when contacting us via email, live chat, or customer support.

2. How We Use Your Information

We use the information we collect to:

Process Orders:
  • Fulfill your orders, manage shipping, and provide customer support.
Improve Website Experience:
  • Analyze website traffic and optimize your browsing experience.
Marketing and Communication:
  • Send you promotional offers, updates, and newsletters, if you opt-in.
Legal Compliance:
  • Ensure our compliance with applicable laws and regulations.

3. Sharing Your Information

We may share your personal information with:

Service Providers:
  • Third-party services such as payment processors (e.g., PayPal, Stripe) and shipping companies (e.g., USPS, DHL) to process your orders.
Business Transfers:
  • In the event of a merger, sale, or business transfer, your information may be included in such transactions.
Compliance with Law:
  • We may disclose your information to comply with legal requirements or respond to lawful requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect Device Information and improve your browsing experience. Cookies help us remember your preferences and provide relevant content.


5. Your Rights

As a customer, you have the right to:

Access Your Data:
  • Request details of the personal information we hold about you.
Modify or Delete Data:
  • Request corrections or deletion of your personal information.
Opt-Out of Marketing:
  • Unsubscribe from promotional emails by clicking the “unsubscribe” link in the emails.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, such as fulfilling orders or complying with legal obligations.


7. Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it periodically.


8. Contact Us

For more information, questions, or concerns about this Privacy Policy, please contact us at:

The Urbanites Store
Email: sales@theurbanitesstore.com
Phone: 346-290-2460
Address: PO BOX # 720737, 11703 Beechnut St, Houston, TX 77072